Refund Policy
Scope and Business Context
This refund policy applies to dietary supplement products (including Vasqelith) sold by Crexalonoidrax from Göteborg, Sweden. We serve customers primarily in the European Union. Our products are food supplements, not medicinal products.
1. Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receipt, without giving a reason. The withdrawal period expires 14 days after the day you receive the goods.
2. How to Exercise Your Right
Contact us at contact@crexalonoidrax.world or support@crexalonoidrax.world with your order details. We will provide instructions for returning the product.
3. Refund
We will refund all payments received from you, including delivery costs, within 14 days of receiving the returned goods. We may withhold the refund until we have received the goods back.
4. Return of Goods
You must return the goods without undue delay and in any event not later than 14 days after notifying us. Products should be returned in their original packaging where possible.
5. Contact
Crexalonoidrax, Hisingsgatan 28-30, 417 03 Göteborg, Sweden. Email: info@crexalonoidrax.world, contact@crexalonoidrax.world, support@crexalonoidrax.world, help@crexalonoidrax.world