Privacy Policy
Scope and Business Context
This website is operated by Crexalonoidrax, based in Göteborg, Sweden. We sell dietary supplements, including Vasqelith, to customers primarily within the European Union. Our products are food supplements and are not medicinal products. This policy applies to visitors and customers in the geographic areas we serve.
1. Data Controller
Crexalonoidrax
Hisingsgatan 28-30, 417 03 Göteborg, Sweden
Email: info@crexalonoidrax.world, contact@crexalonoidrax.world, support@crexalonoidrax.world, help@crexalonoidrax.world
2. Personal Data We Collect
We may collect: name, email address, phone number (if provided), and message content when you submit our contact or order form.
3. Purpose of Processing
We process your data to respond to inquiries, process orders, and provide customer support. We do not use your data for purposes incompatible with these.
4. Legal Basis (GDPR)
Processing is based on your consent when you submit a form, or on our legitimate interest in responding to your requests.
5. Data Retention
We retain your data only as long as necessary for the stated purposes, or as required by law. Typically this is up to 3 years from the last interaction.
6. Your Rights
Under GDPR you have the right to: access your data, rectify inaccuracies, erase data, restrict processing, data portability, object to processing, and withdraw consent. Contact us at the details above to exercise these rights.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
8. Changes
We may update this policy. The last update date is shown above. Continued use of the site constitutes acceptance of changes.
9. Advertising Compliance
Where we advertise (including via Google Ads), we comply with applicable advertising policies. Our advertising does not make unauthorised health claims about our dietary supplement products and is directed to audiences in permitted geographic regions.